I should jump out of the room for a short while, what about my entry for the day?
After leaving, you can come back with the same ticket for 10 minutes, if you are a season ticket holder, you […]
Are there changing rooms and showers?
The Soul Gym gym also has 5 private showers in the coed changing rooms with lockers.
What are the dress code and hygiene rules in the room?
All our guests are expected to wear clean workout clothes and change shoes during training sessions. Please […]
How do we ensure hygiene?
Regular cleaning is carried out every day of the week, and everyone is asked to disinfect machines and […]
Is the gym safe if I work out alone?
Yes, Soul Gym has a camera system in the gym, operating 0-24 hours. Please use the machines as intended, we […]
What should I do if a machine does not work?
If you have noticed a partially or completely non-functioning, malfunctioning device in our gym, please […]
Is there a personal trainer or assistance on site?
You’re likely to find one of our coaches in the room. If there is no one in and you are stuck, contact […]
What kind of machines are in the gym?
The gym is equipped with weights, cardio machines (treadmill, elliptical, bike, stair machine), functional […]
Is there a refund option?
Generally, no refund is possible, but in certain cases (for example for health reasons) a partial refund is […]