What should I do if I cannot enter the room?

Soul Gym 2025. January 22.

You can only register after downloading the GPass app and adding Soul Gym to […]

You can only register after downloading the GPass app and adding Soul Gym to your profile.

What are the opening hours of the gym?

Soul Gym 2025. January 22.

The automated gyms are open 24 hours a day, 7 days a week, so you can visit […]

The automated gyms are open 24 hours a day, 7 days a week, so you can visit them anytime.

How can I access the gym?

Soul Gym 2025. January 22.

First you need to download the GPass app to your phone, then after registration […]

First you need to download the GPass app to your phone, then after registration and ticket purchase, you need to scan the code by pressing the QR code icon in the menu or profile, first at the entrance door and then at the entrance to the turnstile.

What is an automated gym?

Soul Gym 2025. January 22.

A gym that is unstaffed, so that people who want to exercise can do so […]

A gym that is unstaffed, so that people who want to exercise can do so independently, using their own mobile phone with a QR code. It offers permanent access, so you don’t have to adapt to opening hours.

I forgot my login details, what can I do?

Belépés és tagság

Soul Gym 2025. February 14.

If you can’t remember your password, click on the “I forgot my […]

If you can’t remember your password, click on the “I forgot my password” link in the GPass app and follow the instructions, or contact us at our contact details. You can email us at contact@soulgym.hu.

What should I do if I cannot enter the room?

Belépés és tagság

Soul Gym 2025. February 15.

If you are unable to enter the Soul Gym area, we can give you the following […]

If you are unable to enter the Soul Gym area, we can give you the following tips:

Turn up the brightness on your phone.
Make sure your phone’s screen is not damaged. Broken glass prevents the QR code from being read.
Wipe your phone screen clean.
Make sure that you do not cover the QR code with your fingers when you turn the phone towards the scanner and that the full QR code remains visible.
Do not move your phone while reading. Hold it steady about 10 cm above the reader until the gate turns green.

What payment methods do you accept?

Soul Gym 2025. February 15.

To enter our gym, you can pay by credit card (VISA, Mastercard), Apple Pay, […]

To enter our gym, you can pay by credit card (VISA, Mastercard), Apple Pay, Google Pay and, in some cases, bank transfer.

How can I claim my AYCM discount?

Soul Gym 2025. February 15.

If you have All You Can Move, you will need to enter the All You Can Move KR […]

If you have All You Can Move, you will need to enter the All You Can Move KR code when you register with GPass. This code can be entered or changed afterwards in the profile settings.

The KR code is a 5 or 6 digit identifier in the All You Can Move app. To enter, you must use the QR code generated by the All You Can Move app. This will credit your profile with a free day pass and will also get you access to All You Can Move.

For all other QR code uses (locker control, exit) you must use the QR code generated by GPass.

How can I buy a discounted ticket or season ticket?

Soul Gym 2025. February 15.

Send a scanned or photographed image of the document that entitles you to the […]

Send a scanned or photographed image of the document that entitles you to the discount to mailto:contact@soulgym.hu and we will validate it on your profile within 48 hours.

Is there a refund option?

Soul Gym 2025. February 15.

Generally, no refund is possible, but in certain cases (for example for health […]

Generally, no refund is possible, but in certain cases (for example for health reasons) a partial refund is possible on an individual discretionary basis.